Privacy Policy

We (referred to as “we”, “us”, or “our”) are committed to safeguarding your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide through the Zenith Flowdex website (the “website”).

These principles will be upheld:

• To ensure transparency about how we collect and process your personal information:

We want you to be able to make informed decisions about how your personal data is used and processed. That is why we’ve created this website. To support this, we use various methods and procedures to give you clear, relevant information about the use of personal data.

If we determine that you require specific details, we will provide the information at the appropriate date and time.

We are pleased to answer any questions you may have and provide any clarifications you need regarding any limitations imposed by law. You can reach us by email at: info@zenith-flowdex.com

• Personal data will be used solely for the purposes set out in this policy.

Personal Data may be processed by Us for various purposes, including providing the website to you and connecting you with third-party trading platforms (the 'Services'); enhancing the site; protecting our rights and interests; facilitating the maintenance and provision of the Services; complying with legal and regulatory obligations; and conducting administrative and business activities to support the delivery and use of the Services.

We also process your personal data to better understand your preferences and needs.

• To access essential tools that protect your rights regarding personal data:

To support your rights, we have robust processes and resources in place. Contact us at any time to request access to your Personal Data. We can correct or delete it, restrict its use for specific or general purposes, and transfer it to you or a third party. We will accommodate your requests.

• Protect your personal data:

While we cannot guarantee the absolute security of your personal data, we remain firmly committed to continually applying a broad range of safeguards and techniques to keep your personal data protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the types of personal data the Company collects about individuals, how it processes and shares this data with third parties, how it safeguards it, and related practices.

This Policy concerns information that relates to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly through a combination of additional information we hold or can lawfully access.

The Policy defines “processing” as a process that requires the use or collection of personal data. It includes the management, structuring, and storage of personal data.

Our services are intended for a general audience and are not designed for individuals under 18. We do not knowingly collect or solicit information from anyone under 18 years old, nor do we knowingly permit such individuals to use our services. If we become aware of information about a minor, we will remove it as promptly as possible.

2. What personal data do we hold about you?

When you use our services or channels, or visit our website, we collect personal data. We may request your personal data in certain instances. In other cases, we collect personal data by analysing how you use our services and channels, through our service analytics, or by receiving information from our third-party partners.

3. No obligation to disclose personal information to the Company and the associated consequences.

You are not required to provide us with personal data. However, in certain circumstances we may request specific information. If you choose not to provide it, we may be unable to offer our services or users may be unable to access the website.

4. What types of personal data can we collect? When you visit our website, we will collect the following personal information:

This includes details about your online activity logs; traffic data (such as IP address and the date and time of access), your preferred language, software crash logs, the type of browser used, as well as information about the device you use to access our services. The information we collect is not personal data and cannot be used to identify you.

Personal Data We receive from you: Any personal data you choose to provide to Us when you connect with a third-party online trading platform through Us.

Personal information you provide directly to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.

5. The legal basis and the purposes for the processing of personal data

Your personal data is processed by the company for the purposes set out in this section, in accordance with the applicable legal basis.

Without a lawful basis, the company cannot use your personal data. The legal bases on which the company may process your personal data are:

• You have given your consent to the processing of your personal data for one or more purposes. This applies, for example, when you submit personal information through the website so that we can transfer it to a third-party trading platform.
• The Company or a third party may need to process data to pursue their legitimate interests. For example, to improve our services or to establish, exercise, or defend legal claims.
• Processing is necessary to comply with a legal obligation.

Please contact us via email for further details about the processing required to protect legitimate interests.

Below is a list of the purposes and legal bases on which we may use the information you provide to us. Personal data.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers who support us, such as hosting and storage partners, including IP address information and user experience analytics.

You may also request that we share specific personal data about you with third-party trading platforms. In these cases, we will provide those platforms with the personal data you have given us. Their privacy policies will govern how they use your personal data. Your personal data may be shared with multiple trading platforms.

The Company may, from time to time, share personal data with its affiliates and business partners. Such sharing can provide the Company with the resources needed to further enhance and improve the products and services it offers to its customers.

If necessary to protect the rights of third parties or assets, the Company may disclose personal data to regulatory, local, or other competent authorities.

We may also share your personal data with potential investors or buyers, or with lenders to the company or any other group company, in connection with any actual or proposed transaction (including the transfer or sale of assets of the company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Cookies and Third-Party Services

Third-party services, including advertising providers on our website and analytics firms, may be engaged. These companies may also use cookies or other technologies.

Cookies are small text files stored on your device each time you visit or access this website and its features. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and tailor the products and services you see and use online. We also use cookies for analytics and to compile statistics.

Some of the cookies we use are session cookies. They are stored temporarily on your device and expire when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They help the website recognise you as a returning user and enable you to return to the website.

Types of cookies:

We may use them based on their intended purpose:

Cookies are blocked or removed

To block or delete cookies, adjust your browser settings. The links below provide guidance on the process for several of the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website's functions and features may not operate as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfil the purposes set out in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue sharing your data for a further 12 months.

We regularly review the Personal Data we hold and delete it when it is no longer required.

9. Transfer of personal information to a third country or an international organization

Your personal information may be transferred to other countries (i.e., to a third country—meaning a country other than the one in which you reside) or to international organizations or jurisdictions, as necessary for the purposes described. Company takes all necessary steps to protect the personal data you provide and to ensure that data subjects can exercise their rights and have access to effective legal remedies, including avenues for redress under applicable laws.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or an international organisation that the European Commission has determined ensures an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is carried out under a legally binding and enforceable agreement between public entities or authorities pursuant to Article 46(2)(a).
• The transfer was carried out in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The Commission’s adopted clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to protect your personal data when transferred to other jurisdictions or international organisations. To obtain this information, please email us at info@wealthwaydigital.uk

10. Personal Data Security

We have implemented appropriate organisational and technical measures to protect personal data. These measures are designed to prevent the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will remain error-free. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, without limitation, disclosures caused by transmission errors, unauthorised third party access, or any other circumstances beyond our control.

In the case of legal requirements or other obligations beyond our control, we may be compelled to disclose your personal data to third parties, including public authorities. In such circumstances, we cannot control the security measures applied to your personal data by those third parties.

No method of transmitting personal data online is completely secure. The Company cannot guarantee the security of any personal data you send to us over the Internet.

11. Hyperlinks to third-party websites operated by others

This website may include links to third-party websites and applications. These websites and applications are not under the Company’s control. We are not responsible for the collection or processing of personal data by these websites or apps. This Policy does not apply to actions taken through such sites or apps.

When visiting any third-party websites or apps, we recommend that you read their privacy policies before deciding whether to access or use their services. We also advise that you provide any personal data directly to them.

12. Changes to this Policy

This policy may be updated at any time. If we make changes, we will notify you by posting the updated policy on our website. In addition, for significant modifications, we will attempt to inform you through methods we consider appropriate and will publish an announcement on our website. Unless explicitly stated otherwise, any amendments will take effect upon publication of the revised policy.

13. Your rights regarding your personal information

You are entitled to request that we verify the accuracy of the personal data collected about you, correct any errors, and delete any personal data we do not require. You may also restrict the scope or types of processing of your personal information.

If you are a resident of the EEA, please refer to this page:

You have the following rights concerning the personal data you provide. To exercise your rights, please send an email to the address below.

Access rights

The Company can verify the accuracy of the personal data being processed about you. If they are, you may access your personal data.

The Company will provide an electronic copy of the personal data it currently processes and may charge a reasonable fee for additional copies. Upon request, the data will be made available in electronic format.

Access to personal data must not conflict with the rights and freedoms of others. If a request would adversely affect another individual’s rights or freedoms, the company may refuse to comply with the request or limit the scope and extent of its response to protect those interests.

Right to rectification

The Company is entitled to correct inaccurate personal data. You are entitled to request the correction of any incomplete personal data relating to you, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer required for the purposes for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or by a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be deleted to comply with the company’s legal obligations.

This right is not applicable where the processing is necessary (a) to comply with a legal obligation that must be met under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may ask the company to limit the processing of your personal data.

If you request that your personal data be restricted, it may only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a Member State.

Right to Data Portability

If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not alter your rights under the right to erasure. The right to transfer data must not prejudice the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the use of your personal data based on the company’s or a third party’s legitimate interests. This includes any profiling that is carried out on the basis of such legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or if the processing is for the establishment, exercise, or defense of legal claims, we may continue processing your personal data.

For direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may revoke your consent to our processing of your personal data at any time. This will not affect the lawfulness of any processing that relied on your consent before its withdrawal.

You have the right to file a complaint with your supervisory authority.

You may file an appeal with a supervisory authority established by a Member State to protect individuals’ fundamental rights in relation to the processing of personal data in the European Union.

The laws of the European Union and its Member States may restrict your rights regarding your personal data, as set out in this section 13.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. This timeframe may be extended to up to two months if necessary, depending on the nature of the request and the volume of requests. Within one month of receiving your request, we will notify you of any extension and the reasons.

Provided this does not contravene the provisions of section 13 of the law, information you request under your rights in section 13 will be made available free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs for providing the information or taking the requested action. We may also decline to act.

If we have doubts regarding the identity of the individual who submitted your request or the person making the request, the company may request additional information to verify your identity and protect your data.